Return Policy
Effective Date: June 30, 2025
PetPlayFun Return Policy
At PetPlayFun, your satisfaction is important to us. Please review our return policy carefully to ensure a smooth return process.
Return Eligibility: To qualify for a return, your item(s) must:
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Be returned within 30 days of delivery.
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Be unused and in original condition.
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Include all original packaging, tags, and accessories.
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Show no signs of use, chewing marks, damage, or stains.
How to Initiate a Return
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Contact us at [email protected] with your full name, order number, and the reason for return.
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Once your return is approved, we will send detailed return instructions and the return address.
Return Shipping
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Customers are responsible for all return shipping costs.
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Please use a trackable shipping method, as PetPlayFun cannot be held responsible for lost return shipments.
Non-Returnable Items: The following items are not eligible for return:
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Items marked as Final Sale.
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Used products or items with visible signs of wear, stains, or chewing marks.
Contact Us For any additional questions regarding returns, please contact us: Email: [email protected]
Address: 3803 Dorset St, Augusta, GA 30906, USA